FREQUENTLY ASKED QUESTIONS
How can I get trade or wholesale discounts ?
All qualified professionals, including but not limited to interior decorators and construction companies, who are legal residents of the forty-eight (48) contiguous United States or the District of Columbia and are 18 years of age or older, can enroll in The Emperor's Lane Trade Program to receive trade or wholesale discounts on select products. To enroll, send your information to concierge@theemperorslane.com. For more information, please visit our Trade Program page.
What are the requirements of Trade Program?
To qualify for The Emperor's Lane Trade Program, you must be a qualified professional as defined above and have a minimum annual spend of $500. Additionally, you must maintain a valid Sales Exemption Certificate to take advantage of no sales tax. For more information on program requirements, please visit our Trade Program page.
How can I enroll in Trade Program?
To enroll in The Emperor's Lane Trade Program, please visit our Trade Program page and send your business name, contact name, email address, billing address, and shipping address to concierge@theemperorslane.com. Please also provide a valid Sales Exemption Certificate to take advantage of no sales tax.
What benefits do I get from Trade Program?
As a member of The Emperor's Lane Trade Program, you will receive trade or wholesale discounts on select products. Additionally, you can take advantage of no sales tax by providing us with a valid Sales Exemption Certificate. For more information on program benefits, please visit our Trade Program page.
How can I get more information on the Trade Account?
For more information on The Emperor's Lane Trade Program, including program requirements and benefits, please visit our Trade Program page. You may also contact us at concierge@theemperorslane.com. with any further questions.
How can I place an order under Trade Program?
To place an order under The Emperor's Lane Trade Program, please create a trade discount by filling out the enrollment form on our Trade Program page. Once your account is created, we will share the discount details with you. To place an order, please send us a Purchase Order (PO) or the order details in an email, and we will then send you an invoice with trade discounts applied. You can make payment and place the order directly through that invoice.